The air in the offsite conference room has the consistency of lukewarm soup. A dozen senior leaders, three days into a planning marathon, are hunched over a whiteboard, locked in a ferocious debate about the precise phrasing of a strategic pillar for the third quarter of next year. The words ‘synergistic leverage’ are being thrown around without a hint of irony. Outside, the world is moving. A text notification vibrates on a silenced phone, displaying a headline that renders their entire Q1 roadmap, the one they just spent 43 agonizing hours building, completely and utterly obsolete.
Nobody sees it yet. They are too busy perfecting the story.
The Illusion of Control
We tell ourselves this is strategy. This annual pilgrimage to a beige room with bad coffee is sold as the responsible, adult way to run a business. We create intricate, multi-tabbed spreadsheets, Gantt charts that stretch into the next fiscal eternity, and PowerPoints filled with hockey-stick graphs that defy the laws of both physics and economics. We produce a book, a heavy, glossy artifact that gets distributed to the entire company as The Plan. For a few weeks, it feels solid. It feels like control. It feels like we have wrestled the chaotic, unpredictable future into submission.
By February, the book is propping open a door in the marketing department. By March, it’s a coaster. Its irrelevance is the company’s worst-kept secret, a collective fiction we all tacitly agree to uphold. We spent three months and hundreds of thousands of dollars writing a novel that everyone knows is fantasy, but we keep doing it. Why?
The real, unspoken purpose of the annual planning ritual is to serve as a corporate sedative. It’s a beautifully choreographed performance designed to reassure executives, board members, and investors that the universe is orderly and the business is a machine. Input A, get Output B. It calms the nerves. It’s an act of collective reassurance against the terrifying reality that we are all just guessing. I used to think the entire process was fundamentally broken, a colossal waste of resources. I’m not so sure anymore. It’s like when I found a crumpled $20 bill in a pair of old jeans I was about to throw out; the jeans were useless, but the discovery still felt like a small, unexpected win. The value wasn’t where I thought it was.
Delivering The Plan, Not The Solution
I once led a software project that was a perfect monument to this fallacy. We had a 233-page project plan, detailed down to the hour. We were building a complex analytics tool for a client. Three months into the 18-month project, a handful of early users told us something crucial: the core premise, the central question the tool was designed to answer, was not the question they were actually asking. Their problem was different. We heard them. We logged the feedback. And we filed it away under ‘Scope Creep / Post-Launch Considerations.’
We were disciplined. We were committed. We shipped a beautiful, functional, perfectly useless product precisely on schedule and for only $373 over budget. We delivered the plan, not the solution. We were rewarded for our adherence to the fiction. The silence that met our launch was deafening.
The Plan
Rigid Path
The Course
Adaptive Reality
That failure taught me a lesson that no business school case study ever could: being on plan is not the same as being on course.
The Real Cost: Valuing Adherence Over Adaptation
This obsession with the script is where the real damage happens. It seeps into the culture, training employees to value adherence over adaptation. It punishes the very people who have their hands on the wheel and can feel the road changing beneath them. Consider my friend, Wyatt J.P. Wyatt is one of the most brilliant formulation chemists I’ve ever met; he thinks in molecules and dreams in emulsions. He works for a global cosmetics giant, a company whose 3-year innovation pipeline is planned with military precision.
Wyatt’s life is governed by The Plan. For the last year, his sole directive has been to develop a new sunscreen with a proprietary ‘photo-luminescent particle’ set to launch in 18 months. It’s a fascinating technical challenge, but it exists entirely within the corporate bubble. The company’s obsession with control is almost pathological. Every detail is managed. The facilities team once spent an entire afternoon debating the optimal placement of a new poe camera to monitor a loading dock, not for security, but to analyze delivery driver efficiency patterns down to the second. They believe that if you can measure and control every input, from thermal imaging to chemical compounds, you can eliminate all risk. They apply the same rigid logic to market trends as they do to their surveillance systems.
Wyatt’s Vision
Market-Ready in under a month
While Wyatt was meticulously refining his particle, a new ‘satin-finish’ skin tint exploded out of the Korean market, driven entirely by social media. It was a completely different aesthetic, a different chemical approach. Wyatt saw it instantly. He knew he could pivot his current work, tweak 3 key ingredients, and create a market-ready formula in under a month. He brought it to his director, buzzing with the possibility.
The director pulled up the master plan on a massive screen. “Fascinating, Wyatt. Truly. But where does this fit?” he asked, pointing to a box on the timeline labeled ‘Q3 2025: Photo-Luminescent Launch.’ Wyatt’s suggestion wasn’t in a box. It wasn’t on the map. Therefore, it wasn’t real. He was told to remain focused on the approved innovation pathway. The company was following its script, a script written by people who hadn’t been in a lab in 23 years.
THE PLAN IS NOT THE BUSINESS.
A smaller, more agile competitor, one without a three-year fiction to uphold, launched a near-perfect dupe of the Korean product in just four months. They captured the entire conversation and the market that came with it. Wyatt’s company, meanwhile, continued its slow, steady march toward a product the market no longer wanted.
The Map vs. The Territory
I’ve come to believe the planning process itself can have some value, but not for the reason we think. The arguments in that stuffy room, the debates over wording, the spreadsheet gymnastics-they force conversations. They expose misalignments. They make a dozen leaders sit in a room and, for a brief moment, attempt to tell the same story about where they are going. The artifact they produce, The Plan, is disposable. The alignment they create is not.
Wyatt put in his notice last month. He didn’t leave for more money or a better title. He left because he was tired of being an actor in a play when he wanted to be a scientist in a lab. He wanted to respond to reality, not recite a script. The real cost of our expensive fiction isn’t the wasted time or the budget for the offsite. It’s the slow, quiet departure of everyone who can tell the difference between the story we tell ourselves and what’s actually true.
